DIAGNOSTIC - DROP OFF

*Please provide details of the issue, or we may not accept the appointment* Not sure what is wrong or you Computer broken, or won't start? No worries, drop it off at FTS and we will diagnose what's wrong and make all necessary repairs. *some repairs we are able to do remotely.

2 Options

Enroll in TECH SUPPORT MEMBERSHIP

TECHNOLOGY CAN BE AMAZING – UNTIL IT STOPS WORKING! ENJOY TOTAL TECH PIECE OF MIND We realize that some of our clients need more help than others and that is why we offer a membership. This helps to lower cost and saves you money in the long term, if you use our services 4 times or more a year than this is the deal for you! Our membership covers 2 devices and provides you with unlimited support regardless of where you bought your device. FTS will support you via phone, online, email, or in-store.

$35/MO PAID ANNUALLY | NON-REFUNDABLE $420 · 10 minutes

PHYSICAL CLEANING OF DEVICE - DROP OFF

We recommend that any computer or laptop have a physical cleaning to remove any dust build up at least every 6 months.

30 minutes

SCREEN REPAIR -Tablet and Laptops ONLY

All Screen Repairs are sent out to our partner company and can take about a week. Please provide us with the make and model of the item and as much detail about the device or issue, otherwise the appointment may be declined. Thank you!

2 Options

SCREEN REPAIR - DROP OFF (Week Repair Time)

All Screen Repairs are sent out to our partner company and can take about a week. If you would like a quote please provide us with the make and model of the item and as much detail about the device or issue. Thank you!

3 Options

UPGRADE OPERATING SYSTEM (OS)

Still running win7 or win8? Let us upgrade your computer and bring it back to life. We can perform a diagnostic and let you know if you should upgrade or get a new system all together. This goes for MAC or PC computers.

10 minutes

Factory Reset Device and/or Erase for Recycle

Need to recycle an old device? Or did you upgrade and need to pass a long your old computer to a loved one? This is the service to book we will securely erase all your data so its like new out of box.

$65 · 30 minutes

SMART WATCH SETUP

$65 · 30 minutes

Tutoring

$85 · 1 hour

REMOTE SUPPORT - Select Options Available

If you are having issues with your computer, we can remotely help you determine what is wrong and fix it. * You will be able to chat with the FTS over the phone or via an online chat window, and we will obtain remote access to your computer, so you won't have to perform important steps on your own. After the technician has determined the issue we will either fix it remotely or schedule an appointment for drop off.

6 Options

NEW COMPUTER SETUP - Drop Off

Get the most out of your computer or tablet, we’ve got the expertise to set it up for you. We'll update and install software, and ensure your new computer or tablet is ready to perform at its best. *Add Data Transfer *Add Anti-Virus and Malware Protection *Software Install and Configuration of Email Accounts up to 3

$85 · 15 minutes

TABLET | SMARTPHONE DIAGNOSTIC - Drop Off

If you are having software or hardware problems, such as your device not holding a charge or glitches this is the service to book. No worries, drop it off at FTS and we will diagnose what's wrong and make all necessary repairs.

$45 · 15 minutes

COMPUTER TUNEUP

We delete those pesky temp files, update existing software and remove unwanted programs to keep your computer in the best condition possible. We will test all hardware is functional and scan for malware. MAC and/or PC *Add Antivirus and Malware Protection

3 Options

DATA RECOVERY DIAGNOSTIC - Drop Off

With this service, you can bring your devices to a FTS store and have us transfer data from one device to another. Computer crash? Hard Drive Failure? We offer Recovery Options as well!

$50 · 15 minutes

DATA BACKUP & TRANSFER - Drop Off

Bring us your devices and we can transfer data from one device to another. We'll also set up a data backup schedule that fits your needs.

$130 · 15 minutes

VIRUS AND SPYWARE REMOVAL - Drop Off

Computer programs running slowly? Seeing unwanted ads and pop-up windows? Your device may be infected with viruses or spyware. We have the expertise to get things running cleanly again.

$150 · 15 minutes

PHYSICAL CLEANING INSIDE AND OUT -Drop Off

We will clean inside the computer and get rid of all that dust that has accumulated so your computer continues to run smoothly ! *additional fee may apply for overly dirty computers and/or keyboard cleaning.

$10 · 1 hour

LOCKED OUT OF COMPUTER - Drop Off

Forget your login? We can help!

$85 · 15 minutes

LOCKED OUT OF MOBILE DEVICE (iPhone/iPad) - Drop Off

Requires a Factory Reset (All data will be lost UNLESS you have iCloud backups. Includes reinstalling up to 5 apps and/or email setup *Must provide passwords, reset is an additional fee.

$85 · 15 minutes

ICLOUD | SYNCING DEVICES - In Person

Securely store your photos, videos, documents, music, apps, and more — and keep them updated on all your devices.

$65 · 45 minutes

PHONE UPGRADES (Any Carrier) - In Person

Ready to upgrade your phone? If you want a new phone but don't know what to get or don't want to deal with a sales rep trying to push the latest phone on you come see us! We are very relaxed and with help you choose a phone that is best suited for your needs. We can also make sure all your beloved pictures and contacts, etc are transferred to the new phone!

$85 · 1 hour

HARDWARE UPGRADE *RAM or HDD - Drop Off

Need more storage? Let us upgrade or replace your hard drive and transfer your data if needed. *Additional fee, see data backup and transfer.

Payment is collected once service is completed *Cash or Check Only · 15 minutes

EMAIL SUPPORT

Not able to send or receive emails or maybe you forgot your password? We can help! - In Person or Remotely

Payment is collected once service is completed *Cash or Check Only $45 · 15 minutes

REFURBISHED COMPUTERS - Viewing @Store

All of our computers are in like new condition and have been quality tested. Backed by a 1 Year Limited Warranty. Come by and talk to us, we will happily help you pick out and order any device if we don't have what you are looking for in stock.

30 minutes

SECURITY SOFTWARE PACKAGE

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being. Get 24/7 protection today and gain back peace of mind! Includes Avast Internet Security, AVG Tuneup, VPN, Password Protection and Yearly Tune-ups when renewed with FTS. - Drop Off or Remote

5 Options

PURCHASE MICROSOFT OFFICE SOFTWARE LICENSE

FTS is an Authorize Re-seller of Office 2016 & 2019 FOR MAC OR PC. We will setup your account and install software as well. Can be done remotely or in store

Payment is collected once service is completed *Cash or Check Only · 15 minutes

ENROLL IN TECH SUPPORT MEMBERSHIP - *1 Year

Unlimited Tech Support for two devices. If you are having issues with your computer, we can remotely help you determine what is wrong and fix it. * You will be able to chat with the FTS over the phone or via an online chat window, and we will obtain remote access to your computer, so you won't have to perform important steps on your own. After the technician has determined the issue we will either fix it remotely, schedule a service call, or drop off. *1Year Commitment Non-Refundable. Learn more here: https://www.ftscomputerrepair.com/tech-package

$420 · 10 minutes

EMAIL PASSWORD RESET

Whoops, forget your password? No problem. If you forgot a password to your computer or email account, we can help you reset it.

Payment is collected once service is completed *Cash or Check Only · 15 minutes

DONATION DROP OFF

Free · 10 minutes

GAMING CONSOLE REPAIR - Drop Off

Having issues with your game console and you don't know what it is? Let us diagnose your Xbox or Playstation and report back. If you chose to move forward with the repair the diagnostic fee will be applied to the repair. It happens to the best of us too much moving our game console from room to room. Now we need a new HDMI Port. Our Technicians are ready to repair your HDMI ports and more!

Payment is collected once service is completed *Cash or Check Only · 15 minutes

IT CONSULT - BUSINESSES Only *Phone or Onsite

Ever try to decide which computer to purchase? It’s not as easy as you may think. How much memory do you really need? Which processor? Does it matter? Admit it; they all look alike, but you know they aren’t. We can help you choose the right equipment for your needs wether it be a printer, laptop or desktop. This way you know you haven't over spent or gotten equipment that won't meet your needs

$50 · 30 minutes