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Universal Office Product Demo

Product demonstration of features and functions in Universal Office.

Free · 1 hour 30 minutes

Office Administrator Essentials (1.5 hours)

New to Universal Office? Whether you’re a receptionist or office administrator, this is the best place to start with your training. Learn a how-to on all the basics – including patient intake and scheduling, the Patient Manager and Appointment Book. By the time you finish this course, you’ll know how to book appointments quickly, create new patient records, attach files, record correspondence, charge for visits, issue private invoices, and record payments. This package is the best option for new subscribers and for Universal Office newbies.

$120 · 1 hour 30 minutes

Office Administrator Advanced (1.5 hours)

An advanced course for the advanced Universal Office user, those who complete this course will be able to configure and modify advanced settings, further customize the system to your facility, create and modify provider schedules, and navigate your way through statistical and financial reports.

$150 · 1 hour 30 minutes

Billing and Collections (2 hours)

For all the billing and collection clerks out there, we know your time is valuable. From issuing invoices to reconciling payment and generating collection reports, this course will help you enrich your toolbox – allowing you to invoice and collect faster than ever.

$170 · 2 hours

Provider Essentials (1 hour)

You’re a healthcare provider, and we know that means more than treating patients. It also means you are overloaded with paperwork. Unload those stacks of paper with this course, where you’ll learn to easily locate patient records, find ICD-10-CA injury codes and quickly add them to the patient record, complete OCF-18s and OCF-23s with the click of a mouse, attach important patient imaging and documentation, and create medical documents such as assessments and progress reports using predefined templates.

$85 · 1 hour

Minor Injury Guideline: MVA Ontario (1 hour)

If you’re looking for a better way to track MIG blocks for patients undergoing treatment under the Minor Injury Guideline, there’s no better way to do it than with this course. After completing this training, planning every MIG block and seeing it through to the end without having to manually monitor individual visits will be a piece of cake.

$85 · 1 hour

Treatment Plan: MVA Ontario (1 hour)

Wish you could take the guesswork out of tracking down the remaining quantity of proposed treatments on OCF-18? With Universal Office, you can. And after this course, you’ll know how to automate the process of counting down proposed services on a plan and look up lists of patients (with exhausting treatments) who are due for reassessment.

$85 · 1 hour

Extended Health Benefits Tracking (1.5 hours)

Patients with coverage for paramedical services under private insurance either through employer, school, or self-insured are part of almost every practice’s “portfolio”. Managing extended health benefits can be a tedious task and, at the same time, a great benefit for patients. Simplify it by taking this course – where you’ll learn to record the extended health coverage details to patient files, capture benefit schedules, and complete and store Extended Health claim forms. As a result of all this work, you can reap the benefits of having powerful statistics on hand to boost your marketing efforts.

$150 · 1 hour 30 minutes

Treatment Plan and POC: WSIB Ontario (1.5 hours)

If you’re determined to solve the challenge of tracking and billing treatments provided under WSIB Program of Care (POC), this course has the answers. Get ready to create WSIB plans that will help you track the 12-week treatment and the POC, and complete other WSIB claim forms.

$150 · 1 hour 30 minutes

Email and SMS Notifications (1 hour)

Staying in touch with your patients is crucial to your practice, which is why this course is a must. Know how to configure patient appointment notifications, follow-ups, birthday wishes, and send timetables to your providers for the next day. Send mass emails and text messages to let your patients know about changes in your office hours or moving plans. And bonus, learn how to sync your patient emails with your MailChimp account!

$85 · 1 hour


Michelle Leusenko

As a Marketing Coordinator at Antibex Software, Michelle develops and executes marketing plans and strategies. A seasoned professional with extensive research skills, knowledge and hands-on experience using Universal Office – she has over 10 years of industry experience working in and managing the complete operations and staff of multi-disciplinary rehabilitation and assessment facilities in the GTA. Michelle continues to contribute her expertise by blogging and improving customer satisfaction.