The majority of our customers' needs are served effectively at our curbside station - a tented area just to the left of our main entrance. If your transaction is best served inside our store, we will be allowing single visitors inside on a case-by-case basis, at our staff's discretion. In-store visitors will be required to wear a mask properly, and will wash their hands before handling any items. See below for the different appointment types we have available (click on each for more info). When you arrive for your appointment, call us at 301-270-9090 if you don't see a staff member at the curbside station. Please feel free to call or email us for assistance in any matter!

Shop Online

Book an appointment

Repair Drop-off

Book this appointment to drop off an instrument for repair. If your item is not in a case, please bring your item in a box or sturdy bag. When you arrive in our parking area, call us at (301) 270-9090. Wait by the sliding glass door to the left of our main entrance. You'll be able to place your item on a table just inside the sliding door for a contactless handoff. Our staff will collect additional information from you, and will give you a claim ticket. Repair bills will be paid after completion via our online invoicing system.

15 minutes

Pre-paid Order Pickup

Pick up your order pre-paid through our website, through our online invoicing system, or over the phone. If you placed an order through our website, before booking this appointment, wait for our email or phone confirmation that we have your order in stock. When you arrive in the parking area, call us at (301) 270-9090. Wait by the sliding glass door to the left of our main entrance. A staff member will place your item on a table just inside the sliding door for a contactless handoff.

Free · 5 minutes

Rental Pickup

For our fretted/folk instrument rentals. Rental instrument availability is limited, so we recommend inquiring in advance and completing your rental contract & payment over the phone. After this has been completed, you may schedule a pickup appointment. When you arrive in our parking area, call us at (301) 270-9090. Wait by the sliding glass door to the left of our main entrance. If you need to rent a violin, viola, cello or wind/brass instrument, please do so through our NEMC partner program online at https://www.nemc.com/house-of-musical-traditions/ , and choose the ship-to-home option. No need to visit our store!

Free · 15 minutes

Repair Pickup

When you have received our notification that your repair is complete and you have paid your bill via our online invoicing system, you may schedule a repair pickup appointment. When you arrive in our parking area, call us at (301) 270-9090. Wait by the sliding glass door to the left of our main entrance. A staff member will place your item on a table just inside the sliding door for a contactless handoff.

Free · 10 minutes

Rental Return

Book this appointment if you need to return either a band/orchestra instrument rented through our NEMC program, or one of our fretted/folk instrument rentals. When you arrive outside our shop, please call us at (301) 270-9090. Wait by the sliding glass door to the left of our main entrance.

Free · 15 minutes

Consignment/Trade Drop-off

Before making an appointment to drop off an item for us to consider for consignment, trade, or to purchase, *please email us in advance* with information and photos on your item. Once we have confirmed we would like to have you bring it to us for consideration for sale at our shop, you may book this appointment. No offers or evaluations will be made on the spot. We will contact you with offers after we evaluate your item. Please bring a photocopy of your drivers license and include with the item (or you can email us a scan or photo of your license). This is required for our reporting to the county on secondhand personal property acquisitions. When you arrive, call us at (301) 270-9090. Wait by the sliding glass door to the left of our main entrance. You'll be able to place your item on a table just inside the sliding door for a contactless handoff, and we will give you a claim ticket.

Free · 5 minutes

Purchase Inquiry

If you need help choosing an item to purchase, we recommend calling us at (301) 270-9090 (between 11-4). However you can also make an appointment to speak with our staff in person at our curbside station. Please include a note on your appointment booking about what you're looking for. If your inquiry is better served inside our shop, indoor visits are being allowed on a very limited basis, at our staff's discretion when you arrive. All indoor visitors must wear a mask properly, will have their temperature scanned, and must wash their hands at one of our stations before handling any items.

Free · 15 minutes

H

HMT Staff