The majority of our customers' needs are served effectively at our curbside station - a tented area just to the left of our main entrance. If your transaction is best served inside our store, we will be allowing single visitors inside on a case-by-case basis, at our staff's discretion. In-store visitors will be required to wear a mask properly, and will wash their hands before handling any items. See below for the different appointment types we have available (click on each for more info). When you arrive for your appointment, call us at 301-270-9090 if you don't see a staff member at the curbside station. Please feel free to call or email us for assistance in any matter! If you do not see an appointment time that works for you, call us and we may be able to accommodate your request.

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Repair Drop-off

Book this appointment to drop off an instrument for repair. If you like, you may add details on your appointment about your item and what repairs you need. If your item is not in a case, please bring it in a box or sturdy bag. When you arrive outside our store, if you do not see a staff member at our tented curbside station, call us at (301) 270-9090. Our staff will collect additional information from you, and will give you a claim ticket.

15 minutes

Pre-paid Order Pickup

Pick up your order pre-paid through our website, through our online invoicing system, or over the phone. If you placed an order through our website, before booking this appointment, wait for our email or phone confirmation that we have your order in stock. When you arrive outside our store, if you do not see a staff member at our tented curbside station, call us at (301) 270-9090.

Free · 5 minutes

Rental Pickup

For our fretted/folk instrument rentals: rental instrument availability is limited, so we recommend inquiring in advance and completing your rental contract & payment over the phone. After this has been completed, you may schedule a pickup appointment. When you arrive outside our store, if you do not see a staff member at our tented curbside station, call us at (301) 270-9090. If you need to rent a violin, viola, cello or wind/brass instrument, please do so through our NEMC partner program online at https://www.nemc.com/house-of-musical-traditions/ . You can choose the ship-to-home option - though if you prefer to pick up at our store, you can make this appointment to pick up after you've received our confirmation.

Free · 15 minutes

Repair Pickup

When you have received our notification that your repair is ready to be picked up, you may schedule a repair pickup appointment. Your repair bill can either be paid when you pick up (credit card is preferred), or if you prefer, we can email you an invoice that can be paid in advance online with credit card. When you arrive outside our store, if you do not see a staff member at our tented curbside station, call us at (301) 270-9090.

Free · 10 minutes

Rental Return

Book this appointment if you need to return either a band/orchestra instrument rented through our NEMC program, or one of our fretted/folk instrument rentals. When you arrive outside our shop, if you don't see a staff member by our tented curbside station, please call us at (301) 270-9090.

Free · 5 minutes

Consignment/Trade/Sale Drop-off

Before making an appointment to drop off an item for us to consider for consignment, trade, or to purchase, *please email us in advance* with information and photos on your item. Once we have confirmed we would like to have you bring it to us for consideration for sale at our shop, you may book this appointment. No offers or evaluations will be made on the spot. We will contact you with offers after we evaluate your item. Please bring a photocopy of your drivers license and include with the item (or you can email us a scan or photo of your license). This is required for our reporting to the county on secondhand personal property acquisitions. When you arrive outside our store, if you do not see a staff member at our tented curbside station, call us at (301) 270-9090.

Free · 5 minutes

Purchase Inquiry

This appointment is for speaking with our staff in person, and browsing items/trying instruments. Please include a note on your appointment booking about what you're looking for. Many purchase inquiry transactions can be served efficiently at our minimal-contact curbside station. If your inquiry is better served inside our shop, indoor visits are allowed on a limited basis, at our staff's discretion when you arrive. All indoor visitors must wear a mask properly, will have their temperature scanned, and must wash their hands at one of our stations before handling any items. When you arrive for this appointment, if you do not see a staff member at our tented curbside station, call us at (301) 270-9090.

Free · 15 minutes

Instrument Donation Drop-Off

Book this appointment if you are dropping off instruments for donation. We accept donations for non-profits Hungry For Music, Music 4 More and Institute of Musical Traditions. When you arrive outside our store, if you do not see a staff member at our tented curbside station, call us at (301) 270-9090.

Free · 10 minutes

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HMT Staff